Mosaic Network, Inc.
5266 Hollister Ave, Suite 123
Santa Barbara, CA 93111
Toll Free Number: 1866 575 9372
Phone: 805 692 0992
Fax: 805 692 4082
Mosaic phone support is available Monday through Friday from 6AM to 6PM PST, 9AM to 9PM EST.
(805) 692-0992 x227OR
Toll Free : 1866 575-9372
Please note, many organizations have contracted with Mosaic for assistance outside regular support hours. Please contact your administrator or Mosaic to find out if this is the case for you, and if so, what your 24 hour number is for support.
Online Support and Live Remote Assistance
This is often the fastest way to help solve your problem. We can chat with you and access your system remotely to see exactly what you see on your screen.
Mosaic makes every effort to answer your questions as quickly as possible.
GEMS Knowledge Base
With Mosaic GEMS, users can access an online knowledge base of product information and best practices customized for your version of the product. To access this, simply click on the Help icon at the bottom right of your GEMS desktop.